This Privacy Policy describes how Jyoti Mahawar Baking Studio ("we", "us", "our") collects, uses, stores, and protects the personal information you share with us when you visit jyotimahawar.com or enroll in our online baking workshops. By using our website or services, you consent to this policy.
1. Information We Collect
When you enroll in a workshop or contact us, we collect:
- Personal details: Full name, email address, and WhatsApp / mobile number.
- Payment details: Transaction ID, payment status, and amount paid. We do not store your card numbers, UPI PINs, CVV, or banking credentials — these are handled directly by our payment partner Razorpay on their secure servers.
- Communication records: Messages, queries, and feedback you send us via email, WhatsApp, or contact forms.
- Technical data: Browser type, device information, IP address, and usage patterns collected via standard cookies and analytics tools.
2. How We Use Your Information
We use the information you share to:
- Process your workshop enrollment and confirm payment.
- Send you the Zoom meeting link, recipe PDF, ingredient list, and other workshop materials.
- Provide the 7-day WhatsApp support included with your enrollment.
- Notify you about future workshops, recipe drops, or updates — only if you opt in.
- Respond to your queries, complaints, and refund requests.
- Comply with legal obligations and tax/accounting requirements.
3. How We Protect Your Information
We take reasonable steps to keep your data safe:
- Our website uses SSL encryption (HTTPS) for all data in transit.
- Payments are processed by Razorpay Software Private Limited, which is PCI-DSS compliant. We never see your full card or banking details.
- Personal data is stored on secure servers and access is limited to the workshop owner and authorised support staff only.
That said, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal data to any third party. Limited sharing only occurs in these cases:
- Payment processing: With Razorpay, to process your transaction.
- Service providers: Email, hosting, and analytics platforms that help us run the workshop (e.g., Zoom, Google, Hostinger).
- Legal requirements: If required by law, court order, or government request.
5. Cookies
Our website uses minimal cookies for basic site functionality and anonymous analytics. You can disable cookies in your browser settings, though some features may not work as expected.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct or update inaccurate information.
- Request deletion of your data (subject to legal/accounting retention requirements).
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, email us at workshop@jyotimahawar.com.
7. Children's Privacy
Our workshops are intended for adults (18+). If you are below 18, please enroll only with the consent and supervision of a parent or guardian.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated revision date. Continued use of our services after any change implies acceptance of the revised policy.